NatWest Chief confirms expansion of ‘GamCare walk-in’ scheme

UK highstreet bank NatWest (RBS Group) has confirmed that it will expand its ‘pilot scheme’ to provide gambling counselling support across its UK network.

Working in collaboration with GamCare, NatWest launched its gambling-related ‘walk-in consultation’ last year across 13-branches operating in the South East and Midlands.

Launching the Scheme in 2019, NatWest management stated that the bank had a duty to help UK health services and local communities tackling problem gambling issues.

Following the successful trial of walk-in consultations, RBS Chief Executive Alison Rose confirmed that the ‘pilot programme would be expanded’ as a key NatWest initiative for 2020.

Rose praised GamCare’s support and training stating that the scheme had ‘delivered real benefits for users of the service’. In addition, RBS Chief underlined that the 13 test branches had fulfilled the scheme’s mandate of becoming a ‘first point of contact’ for gambling support treatment.

NatWest management will continue to work with GamCare, considering how to best expand the scheme across its 850 UK highstreet bank network.

Working with GamCare’s treatment unit, NatWest’s walk-in consultations are unrestricted and made available to the public.

Former DCMS Secretary Nicky Morgan had praised the scheme, urging other UK banks to follow NatWest’s lead in developing ‘socially aware collaborations’ tackling problem gambling, in which Morgan regards banks as a key community stakeholder.

Source:SBCnews

DOMENICO DRAGONE

iGaming expert - with over 10 years of experience in the retail market in Italy and knowledge of global online gaming. In the past he has worked with the largest national gambling companies and he managed some land-based shops on their behalf. Entrepreneur, investor and enthusiast of difficult challenges, in 2015 he founded The Betting Coach Group, an international news and social marketing agency geared towards sports, esports and gambling companies. He is currently the C.E.O of The Betting Coach and is a consultant for Loginbet.it Mr. Dragone collaborates with providers (game developers) and event organizers with the aim of helping them develop networks and business across continents. Passionate about journalism, he is the creator and promoter of iGaming Cafè, the first talk show in Italy, dedicated to companies and delegates from the gaming world.