Enteractive pens deal with NetBet

Enteractive makes official an activity to develop active players in the Italian market.

Enteractive, the leader in iGaming retention and engagement services, has begun activity with  NetBet customers in the Italian market, both for their casino and sports betting player segments.

The iGaming company sees Enteractive’s personalized retention and engagement services as the key to optimizing revenue generation and from selected segments of their player base.

Enteractive is the industry leader in player retention with more than 14 years of experience, being recognized as one of the top revenue generators globally for the iGaming sector.

The campaigns will be run on behalf of NetBet’s Italian brand offerings, increasing player retention and loyalty with Enteractive’s services through seamless integration of selected player databases, with native-speaking agents being able to engage with players in each market with real-human one-to-one outreach by phone.

Filippo Stotani, NetBet’s country manager for Italy, said:

“We work hard to always keep our customers informed about our services, new features, and the benefits of playing on NetBet. Using Enteractive fills a gap in our CRM activities, engaging with players more directly in order to provide them with relevant information and top-class assistance. The personalized approach of calling the players and having a chat with them really works and they seem to appreciate it.”

Andrew Foster, Chief Business Officer at Enteractive, added:

“Our Italian teams at Enteractive are making a real difference to the bottom line revenues for NetBet in Italy. Players have told us that it makes a real difference to have a phone call from a brand, showing they care about player enjoyment and entertainment.”

With native-speaking call agents supporting iGaming brands across the globe, Enteractive re-engages more than 13,000 players per month for a variety of leading operators.

DOMENICO DRAGONE

iGaming expert - with over 10 years of experience in the retail market in Italy and knowledge of global online gaming. In the past he has worked with the largest national gambling companies and he managed some land-based shops on their behalf. Entrepreneur, investor and enthusiast of difficult challenges, in 2015 he founded The Betting Coach Group, an international news and social marketing agency geared towards sports, esports and gambling companies. He is currently the C.E.O of The Betting Coach and is a consultant for Loginbet.it Mr. Dragone collaborates with providers (game developers) and event organizers with the aim of helping them develop networks and business across continents. Passionate about journalism, he is the creator and promoter of iGaming Cafè, the first talk show in Italy, dedicated to companies and delegates from the gaming world.